The ICE Kraków Congress Centre is a state-of-the-art, multifunctional venue in the very heart of Kraków. It has been described as the finest setting hosting business and cultural events in Małopolska since 2014.

The well-connected venue has four main halls: the Auditorium (capacity 1915), the Theatre Hall (capacity 600), the Chamber Hall (capacity 400) and the Conference Room Complex (capacity 350). ICE Kraków also has extensive infrastructure and boasts a glazed, three-storey foyer offering stunning views over Wawel Castle, the Vistula River and the Kazimierz district, providing comfortable space for a total 3200 visitors to myriad events.

ICE Kraków is well-suited to hosting business meetings such as congresses, conferences, corporate events and product launches, as well as cultural events including festivals, concerts, spectacles, galas, exhibitions and community projects.

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Kraków5020 was established as a response to the socio-economic changes taking place in the modern world. Kraków as a city has the potential to become the capital of congresses, fairs and conferences from all over the world, and the company was established precisely to take advantage of this potential.

Kraków5020 is a municipal company, established by a resolution of the Kraków City Council. As a result of changing relationships in a world full of dependencies, entire marketing concepts and strategies, systems built over the years for promoting cities, attracting tourists and business are changing. The environment is changing, completely new threats and risks are emerging, and the expectations of residents and the tasks of local governments towards them are also changing. Kraków5020 monitors the trends and directions of change and is engaged in comprehensive city image building, management and promotion, in cooperation with many entities from different fields. We have the right tools to operate effectively among other municipal units and entities in similar tasks, but on a broader scale, according to changing, sometimes rapidly changing, circumstances.
Kraków5020 strengthens Kraków's brand in the world as a European metropolis, open and tolerant, attractive to talented people; a city of world cultural heritage and a thriving academic center. Institutions and companies engaged in comprehensive image management operate in Europe's largest cities - London, Hamburg, Brussels, Vienna, Berlin, Rome, Amsterdam and Madrid. Kraków 5020 takes their experience as a starting point, creating innovative solutions for our city.

The company's goal is to involve Kraków in the realization of events of international, scientific, cultural and sports significance, to join in the development of business and religious tourism, as well as to create conditions for the location in Kraków of prestigious institutions and headquarters of large domestic and foreign enterprises, and to attract cultural and business partners for a city in which about 15% of the population lives from tourism and related services. The operation of the Kraków5020 is to enable the city's business success and the economic success that goes with it, the beneficiaries of which will be all Kraków's residents - not just those who work in the tourism, hotel or catering industries. Profits for Kraków mean more tax revenue for the city's coffers, and these translate into a better quality of life here - including better sidewalks, streets, investments in nurseries or kindergartens, and functional public transportation.

The Kraków5020 grew out of the experience of the team of people who once formed the Krakow Festival Office, a leader in cultural activities not only in the city and region, but also on a national scale. The company uses a number of tools to operate, including its own brands and partnerships. The company's own brands are the ICE Kraków Congress Center and the hybrid studio located there, our innovative project, thanks to which ICE Kraków is among the world's leading conference centers. Such studios in venues are a new post-pandemic standard now being implemented around the world - a move that is in line with the recommendation of the global meetings industry body ICCA (International Congress and Convention Association). Other brands include the city's VOD platform PLAY KRAKÓW, PLAY KRAKÓW NEWS, and a concept store in the Wyspiański Pavilion. They are also implemented in the ICE Classic Congress Center and a series of events Good Morning ICE Kraków, Slow Saturday known to Kraków residents or a series of CSR actions. Partnerships implemented by the Kraków5020 include the Kraków Network and Power of 4. Projects to be implemented at a later date include the InfoKraków Official City Information Network, which is being prepared for acquisition. It is also, in the somewhat further future, the Planeta Lem Center for Literature and Language.